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Click the graphic to access
the day to day overview |
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Customized to your NeedsA popular alternative to the Open program is to bring the training InHouse. This way we can focus on YOUR issues, and of course under NDA, resolve particular challenges. In fact we like to make this work contribute immediately by using your organization as the casestudy.
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50+ techniquesAlign - Optimize - Innovate - Perform - Integrate with a comprehensive portfolio of techniques and approaches suited to all circumstances. Develop rigorous dashboards focused Outside-In.
Design the team structures and roles est suited to Customer Centric operations. |
Hands-On approachGuided by the Accredited CX Master & Certified Process Professionals CEMMethod™ workshops enable participants to identify and implement rapid pragmatic transformation of customer experiences and associated processes.
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Version Eleven of the CEMMethod™ integrates the latest learning and techniques from the worlds leading Outside-In companies in easy to access and assimilate step by step guides.
CEMMethod™ v.11 raises the bar further with regular interim updates and incorporation of new ideas as they are released. |
Another practical feature is the start where you are capability. It would be great if you could always start at the beginning but that often isn't a choice. So...don't sweat it, drop in and get going whether you work is 0%, 10% or 90% done.
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Here is a montage of some of the recent inhouse workshops, seminars and meetings.
