Unique and Practical |
Hands-On approachGuided by the Accredited CX Master & Certified Process Professionals CEMMethod™ workshops enable participants to identify and implement rapid pragmatic transformation of customer experiences and associated processes.
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50+ techniquesAlign - Optimize - Innovate - Perform - Integrate with a comprehensive portfolio of techniques and approaches suited to all circumstances. Develop rigorous dashboards focused Outside-In.
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Videos - Tutorials - GuidesAccess CEMMethod™ in action videos with supporting documents and guidelines with Tips and Tricks for innovation and integration with existing approaches such as Lean Six Sigma
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Recent News |
Version Eleven of the CEMMethod™ integrates the latest learning and techniques from the worlds leading Outside-In companies in easy to access and assimilate step by step guides.
CEMMethod™ v.11 raises the bar further with regular interim updates and incorporation of new ideas as they are released. |
Another practical feature is the start where you are capability. It would be great if you could always start at the beginning but that often isn't a choice. So...don't sweat it, drop in and get going whether you work is 0%, 10% or 90% done.
Click on the images to access the latest version of the CEMMethod guide. |