ACX Professionals Update Letter
From the desk of Steve Towers – ACXProfessionals Goodies
Dear Colleague,
I hope you are keeping well and having a chance to use your ACXP skills! This periodic update is packed full of goodness with the CEMMethod template, the CX Professional playbook and an invite to upskill your qualification to the Accredited Customer Experience Master (ACXM) in a city near you.
1. CEMMethod template:
An update for version 11.
https://www.cemmethod.net/cemmethod_overview.html
2. CX Professionals playbook:
This is me giving back with a 7-chapter explanation of how to get your profile front and centre in the world of Customer Experience.
I have used real life examples to show how you can improve your online digital presence to make more meaningful contacts and get you noticed for your professionalism.
James Dodkins kindly volunteered some of the makeover he is involved with so do enjoy the videos and material.
https://cemnext.com/cxproplaybook
Let me know how you get on with it!
3. ACX Masters incoming for Q4 2018
As an ACXP you already have several of the tools and techniques to transform any Customer Experience and the associated processes. What about moving that to the next level?
We have upcoming sessions in Denver, Washington DC, Melbourne, Johannesburg, Dubai and London.
You can see the links below AND as an ‘early bird’ you get a saving of 20%.
At the payment screen this is the discount code to use is EARLYBIRDQ4
Melbourne
September 3-6
https://acxm_melbourne_sep.eventbrite.com/
Denver ACXM
September 17-20
https://denveracxm.eventbrite.com/
Washington DC
October 1-4
https://washingtondc_acxm.eventbrite.com
Dubai
October 28-31
https://dubaiacxm_oct2018.eventbrite.com
London
December 10-13
https://londonacxm.eventbrite.com
4. Competition for that USD $500 draw.
The draw of those who have included their qualification in their LinkedIn profile takes place on Monday 2nd July so you still have time to upgrade your title if you haven’t yet.
You can see the 1-2-3-4 steps you need to take below or visit the online version of how to do this at
For now that is it – do keep asking those questions and if there is anything I/we and our partners can do to help please let me know.
Cheers,
Steve
Dear Colleague,
I hope you are keeping well and having a chance to use your ACXP skills! This periodic update is packed full of goodness with the CEMMethod template, the CX Professional playbook and an invite to upskill your qualification to the Accredited Customer Experience Master (ACXM) in a city near you.
1. CEMMethod template:
An update for version 11.
https://www.cemmethod.net/cemmethod_overview.html
2. CX Professionals playbook:
This is me giving back with a 7-chapter explanation of how to get your profile front and centre in the world of Customer Experience.
I have used real life examples to show how you can improve your online digital presence to make more meaningful contacts and get you noticed for your professionalism.
James Dodkins kindly volunteered some of the makeover he is involved with so do enjoy the videos and material.
https://cemnext.com/cxproplaybook
Let me know how you get on with it!
3. ACX Masters incoming for Q4 2018
As an ACXP you already have several of the tools and techniques to transform any Customer Experience and the associated processes. What about moving that to the next level?
We have upcoming sessions in Denver, Washington DC, Melbourne, Johannesburg, Dubai and London.
You can see the links below AND as an ‘early bird’ you get a saving of 20%.
At the payment screen this is the discount code to use is EARLYBIRDQ4
Melbourne
September 3-6
https://acxm_melbourne_sep.eventbrite.com/
Denver ACXM
September 17-20
https://denveracxm.eventbrite.com/
Washington DC
October 1-4
https://washingtondc_acxm.eventbrite.com
Dubai
October 28-31
https://dubaiacxm_oct2018.eventbrite.com
London
December 10-13
https://londonacxm.eventbrite.com
4. Competition for that USD $500 draw.
The draw of those who have included their qualification in their LinkedIn profile takes place on Monday 2nd July so you still have time to upgrade your title if you haven’t yet.
You can see the 1-2-3-4 steps you need to take below or visit the online version of how to do this at
For now that is it – do keep asking those questions and if there is anything I/we and our partners can do to help please let me know.
Cheers,
Steve